Refund and Returns Policy

Refund Policy

Non-Refundable Goods

At Ravi Sweets, we take pride in delivering fresh, high-quality sweets. Due to the perishable nature of our products, we are unable to offer returns or refunds once an item has been delivered. This policy is in place to ensure the health and safety of our customers, as returned food items cannot be resold or reused. We appreciate your understanding in recognizing the need for this policy to maintain the highest standards of food safety and quality.

Cancellation Policy

We understand that plans can change, and we strive to accommodate your needs. If you need to cancel an order, we kindly ask that you do so at least 2 days before your scheduled delivery date. This advance notice helps us manage our inventory and scheduling more efficiently, minimizing wastage and ensuring that our products are always fresh and of the highest quality. Cancellations made within this timeframe will be eligible for a full refund.

Refund Processing

When you cancel an order within the specified timeframe, we will initiate the refund process immediately. Refunds are processed after deducting any taxes that are applicable at the time of the original sale. The refund will be credited back to the original method of payment used during the purchase. Please allow a few business days for the transaction to appear on your statement, depending on your bank or card issuer’s policies. Our goal is to make this process as smooth and straightforward as possible.

Contact Us

If you have any questions about our refund policy or need assistance with cancelling an order, please don’t hesitate to contact our customer service team. You can reach us via the contact information provided on our website. Our team is here to help you with any concerns and ensure your experience with Ravi Sweets is delightful and satisfying.